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Terms and Conditions of Service

Updated Dec 11 2019 11:12 am

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via online chat or email to (a) request deletion of your account and data.


1. PERSONAL DATA CONTROLLER

First brand multi-level store, a company registered in the Nigeria (with registered office at First floor Ndiogwu Plaza, Amechi road Awk Enugu state Nigeria) will be the controller of your personal data.


2. PERSONAL DATA WE COLLECT

We collect data you give us voluntarily (for example, an email address).


2.b. Data you give us

You may be asked to provide us information about yourself when you register for and/or use the Service. This information includes: first name, phone number, email (together “Required Information), last name, photo, adrdress details,etc


3. DATA PROTECTON PRINCIPLES

We strive to provide that personal data is:

processed in accordance with specific, legitimate and lawful purpose consented to by you;

is adequate, accurate and without prejudice to the dignity of human person;

secured against reasonably foreseeable hazards and breaches such as theft, cyber attack, viral attack, dissemination, manipulations of any kind, damage by rain, fire or exposure to other natural elements.


4. PURPOSE OF DATA PROCESSES

We process your personal data 

 To manage your account and provide you with customer support

We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. This includes accessing your account to address technical support requests. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms and Conditions of Use or this Privacy obligations


5. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA

We process your personal data, in particular, under the following legal bases:


5.1. your consent;

5.2. to perform our contract with you;

5.3. for our (or others') legitimate interests; Under this legal basis we, in particular:

communicate with you regarding your use of our Service

This includes, for example, sending you push notifications reminding you that you have unread messages. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Service more often. We also take into account the potential benefits to you.

research and analyze your use of the Service

Our legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of our mobile application easier and more enjoyable, or to introduce and test new features).

send you marketing communications

The legitimate interest we rely on for this processing is our interest to promote our Service in a measured and appropriate way.

personalize our ads

The legitimate interest we rely on for this processing is our interest to promote our Service in a reasonably targeted way.

enforce our Terms and Conditions of Use and to prevent and combat fraud

Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorised use of the Service, non-compliance with our Terms and Conditions of Use.

5.4. to comply with legal obligations


6. HOW YOU CAN EXERCISE YOUR RIGHTS

To be in control of your personal data, you have the following rights:


Accessing / reviewing / updating / correcting your personal data. You may review, edit, or change the personal data that you had previously provided to Firstbrandmultistore in the settings section on the Website.


You may also request a copy of your personal data collected during your use of the Service at contact@Firstbrandmultistore.com.


Deleting your personal data. You can request erasure of your personal data by sending us an email at contact@Firstbrandmultistore.com.


When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.


Objecting to or restricting the use of your personal data (including for direct marketing purposes). You can ask us to stop using all or some of your personal data or limit our use thereof by sending a request at contact@firstbrandmultistore.com.


The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority.


7. AGE LIMITATION

We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at contact@Firstbrandmultistore.com


8. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.


9. DATA RETENTION

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes (but is not limited to) the period during which you have a Firstbrandmultistore account. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.



10. CONTACT US

You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at contact@Firstbrandmultistore.com

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